Terms & Conditions

Terms & Conditions

The term "One Fast Cat" or "us" or "we" refers to the owner of the website whose registered office is 708 Via Alondra, Camarillo, CA 93012. The term "you" refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice. To verify pricing, specials, or inventory, we may be contacted via the phone or email.
  • One Fast Cat is not responsible for any damage or injury caused by our products
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, reliability, availability, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • Your use of this website and any dispute arising out of such use of the website or our products are subject to the laws of the state of California.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorized use of this website may give rise to a claim for damages.
  • Occasionally, this website may include links to other/3rd party websites. These links are provided for your convenience to provide further information. They should not be understood as an endorsement of the website(s). We have no responsibility for accuracy or veracity of the content of the linked website(s).
  • We offer a 30 day manufacturer's guarantee on all of our products. If any of our products are damaged due to a manufacturing defect or shipping activities, we will replace the item free of charge within 30 days of delivery to the customer. We will not replace parts or products damaged by misuse or negligence on the customer's behalf.
  • We accept returns within the first 45 days of receipt provided that the item is in clean condition and returned disassembled. One Fast Cat does not provide free return labels and the cost of return shipping is the responsibility of the customer. Shipping fees are not refundable. Items that have been personalized (such as harnesses or cat beds) cannot be returned or exchanged. 
  • If the item is being returned in its original box from a location within the contiguous US, a pre-paid return label can be requested from One Fast Cat for a $40 fee. Facebook, Amazon, and Instagram orders will need to pay this fee in advance. For all other orders, the $40 fee will be deducted from the refund once the item is received back and inspected.
  • Return labels cannot be provided for international orders, Alaska, Hawaii, or US territory orders, or any orders being sent back in a box other than the original box it was shipped in. The customer must purchase their own label from the carrier of their choice in these cases. 
  • If the item has been contaminated with bodily fluids (i.e. urine, feces, blood, vomit), it cannot be accepted back due to health and safety reasons and the item is no longer eligible for a return or refund.
  • One Fast Cat cannot ship to PO Boxes. Orders returned to One Fast Cat due to failed delivery to a PO Box will be treated as a return and the cost of return shipping will be deducted from the refund. Any initial shipping costs will not be reimbursed. 
  • The price for products on this website are subject to change without prior notice. We reserve the right to change pricing at any time. Please check our website for price changes to be informed of current pricing.
  • One Fast Cat occasionally runs sales and promotions. These apply only to new orders being placed and cannot be applied to past orders. One Fast Cat does not have any price match guarantees. Only one coupon or promotion can be applied to an order and discounts cannot be combined.
  • One Fast Cat processes and ships orders quickly. Cancellation requests will be honored when possible, but once an order is placed a successful cancellation cannot be guaranteed. If the item ships before it can be canceled, it can be returned for a refund. Items that have already been personalized cannot be canceled or refunded.
  • Shipping address corrections can be made for free only up until the item ships. Once it has shipped, UPS and FedEx charge a fee for any address changes which must be paid by the customer before the change can be made. The customer can request the carrier to hold the package for pickup instead if they do not wish to pay the fee. 
  • In the case of items being marked as delivered but not received, One Fast Cat will send out a one-time replacement of the missing item. One Fast Cat is not able to issue refunds for items that have been marked as delivered. Replacements that are sent back for return are eligible for store credit only.  
  • Choice of Forum: This agreement shall be interpreted by the laws of the State of California. Any litigation under this agreement shall be resolved in trial courts of Los Angeles County, State of California.


One Fast Cat User Generated Content Terms of Use


One Fast Cat Inc. (“One Fast Cat”) reaches out to social media users to seek their permission to feature our favorite content on our various sites, social channels, and various promotional materials. You are reading this because One Fast Cat has requested your permission to use your social media content in this way.

If you choose to allow us to use your social media content (“User Content”), you agree to these Terms of Use.

One Fast Cat reserves the right to alter these Terms of Use without advance notice by posting a revised Terms of Use. Accordingly, you should review the Terms of Use each time you grant permission or authorization to feature your User Content.



You hereby grant to One Fast Cat and its related companies, agents, licensees, sublicensees, contractors, successors, legal representatives, assigns, and third-party service providers, and their respective retail partners, marketing or public relations agencies, and other affiliates (the “Licensed Parties”) a worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable, sublicensable right to use your User Content in any manner to be determined in the Licensed Parties’ sole discretion, including but not limited to on webpages and social media pages operated by the Licensed Parties, in promotional e-mails and advertisements, and in any and all other marketing, promotional and advertising initiatives, and in any media now or hereafter known. The Licensed Parties may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Content in any manner in their sole discretion, with no obligation to you whatsoever.


You grant the Licensed Parties the right to use your username, real name, image, likeness, descriptions of you, location, or other identifying information, including but not limited to your voice, in connection with any use of your User Content.


You hereby agree and represent and warrant that (i) you are solely responsible for your User Content, (ii) you own all rights in and to your User Content and/or have obtained appropriate rights and permissions from any and all other persons and/or entities who own, manage or otherwise claim any rights with respect to such User Content, (iii) you are not a minor, (iv) the Licensed Parties’ use of your User Content as described herein will not violate the rights, including but not limited to copyright, trademark, patent, trade secret, privacy, publicity, moral, proprietary or other rights, of any third party, or any law, rule or regulation, and (v) the User Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive or otherwise unlawful.


You hereby release, discharge, and agree to hold the Licensed Parties, and any person acting on their behalf, harmless from any liability related in any way to the Licensed Parties’ use of your User Content.


The User Content that you submit is deemed non-confidential and the Licensed Parties have no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except pursuant to the Licensed Parties’ respective privacy policies. By using this Site or the Services, you are consenting to the Licensed Parties’ collection of any personal information you provide for the Licensed Parties’ use and disclosure in connection with the use of your User Content as described herein. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use this Site or the Services or otherwise provide the Licensed Parties with personal information. Your personal information may be transferred to servers located outside the country in which you live or to third parties in other countries so that they may process personal information on the Licensed Parties behalf. By using the Site or the Services or otherwise providing the Licensed Parties with personal information, you agree to the foregoing collection, use, disclosure, transfer, and processing of your information in accordance with the terms of these Terms, the Privacy Policy and applicable data protection laws and regulations.


The Licensed Parties reserve the right to remove any User Content from the Site and the One Fast Cat Properties. If you believe any content, including User Content, residing on the Site or on the One Fast Cat Properties or displayed or used in connection with the One Fast Cat Services infringes any person’s or entity’s copyright rights, please refer to the One Fast Cat Copyright Policy https://onefastcat.com/pages/terms-conditions.



These Terms of Use apply to the entire Site, the One Fast Cat Properties and One Fast Cat Services and to your User Content unless otherwise provided. In addition, to the extent your User Content is displayed on the Site or on any of the One Fast Cat Properties or in connection with the One Fast Cat Services, you also will be subject to additional terms of use, agreements, guidelines or rules provided by One Fast Cat applicable to such One Fast Cat Services and User Content, including but not limited to those set forth on the One Fast Cat website at https://onefastcat.com/pages/terms-conditions, and you hereby agree to be bound by such additional terms of use or service, agreements, guidelines, instructions or rules provided or posted by One Fast Cat (the “One Fast Cat Terms”).


You certify that you are at least 18 years of age.



The Site, One Fast Cat Services or One Fast Cat Properties may be protected by copyright, trademark, and other intellectual property laws. You acknowledge and agree that you do not acquire any ownership or other rights in proprietary information and materials of One Fast Cat by authorizing use of your User Content or otherwise using or accessing the Site, the One Fast Cat Services, or the One Fast Cat Properties.



These Terms of Use are personal to you and may not be assigned or transferred by you for any reason whatsoever without One Fast Cat’ prior written consent; and any action or conduct in violation of the foregoing shall be void and without effect.


You agree that if One Fast Cat does not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which One Fast Cat has the benefit of under any applicable law), this will not be taken to be a formal waiver of One Fast Cat’ rights and that those rights or remedies will still be available to One Fast Cat.


If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use are invalid, then that provision will be removed without affecting the rest of the Terms of Use. The remaining provisions of these Terms of Use will continue to be valid and enforceable.